We understand the fact that any paper might need a revision, so it would meet the highest expectations of our customers. Thus, we created the Revision Policy, so it would be easier for you to understand how it all works.
You have a right to request a revision free of charge as many times as necessary for up to 10 days from the final deadline in our system.
You can request a revision via “Chat” section on the website, by email or over the phone. We advise to use the written options (chat or email) for record purposes.
The free revision period lasts 10 days from your final deadline. If you still need an adjustment after that period of time, an extra payment would be required.
The revision instructions can’t contradict the initial ones. In case of any change or addition to the initial directions, we will have to ask you to pay additionally.
In case you want your writer to be reassigned – there has to be a strong reason. Otherwise, our Support Team will decline your request.
From time to time, we may deliver your paper before the deadline. If you are lucky to get one early, but still need a revision, there is no need to wait until your initial deadline – you can ask for an adjustment right away.
You have a right to open a dispute only after finishing at least one revision for urgent tasks with a short deadline (less than 48 hours); and after finishing at least two revisions for tasks with 48+ hours deadline.
Any revision request must have a mentioned deadline. If no time frames are specified, the client should expect the edited paper in no less than 24 hours.
In case you have any unresolved disputes (chargebacks or Ethoca cases), you lose the right for free revisions.
If your order price is higher than $490 – you can have up to 20 days to request a revision.
Our primary goal – keeping our clients satisfied. We always do our best to deliver the final product that meets all expectations of our customers without any exceptions.